Join us at the OKMGMA Fall Practice Management Conference! We have an awesome day planned for our Masters of Healthcare. Make plans to join us at TopGolf, OKC this October!
Schedule at a Glance
8:30 am Registration Opens, Visit with Exhibitors
9:00 am The Tough Stuff in Healthcare: Conflict & Communication – Steven Shook
Effective communication is essential in healthcare for building strong, collaborative teams and ensuring quality patient care. However, communication challenges can also lead to misunderstandings, conflicts, and disruptions in workflow. From nonverbal cues and unclear messaging to emotional responses and differing communication styles, the way we communicate can either strengthen or strain workplace relationships. This session will explore various communication styles in healthcare settings and provide practical strategies to enhance clarity, teamwork, and overall workplace dynamics.
10:30 am Networking Break with Exhibitors
11:00 am General Session
12:00 pm Networking Lunch
12:45 pm General Session
2:00 pm Why Smart Practices Still Hire the Wrong People - Zed Williamson
Most practices treat hiring like a roll of the dice—sometimes you get lucky, often you don’t. But it doesn’t have to be that way. In this powerful session, Zed Williamson shares how neuroscience and system design can transform hiring from a guessing game into a reliable, repeatable process.
You’ll discover how subtle mental shortcuts sabotage good decision-making, and how a simple shift in process can lead to dramatically better hires. This talk will equip you with a practical approach to building a strong foundation for your culture, protecting your team from bad fits, and finally feeling confident in your hiring decisions.
3:00 pm Top Golf Networking Social
Continuing Education
This program is eligible for 4.5 live ACMPE credit hours.
Sponsored by:
